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Case Studies

Engaging with gypsy travellers

  • by Richard Kennedy-McCrea

Sometimes asking ‘What matters to you?’ can have a really quick answer and sometimes if it’s something you can fix, a really quick resolution. This story shared by Gillian Ventura from Healthcare Improvement Scotland’s Community Engagement directorate has a much… Read More »Engaging with gypsy travellers

Chris’ story

  • by Susan McLaren

I’ve been able to keep myself fit and well and I have hardly had any joint pain for the last ten years.This was ultimately only possible because I told a clinician what mattered to me; he listened and he was… Read More »Chris’ story