Clara Grimes, Deputy Director of Nursing, describes the impact of asking the WMTY? question with patients and staff. Background to why we used WMTY approach On reviewing the latest patient experience data in our Trust, the evidence showed there was… Read More »Personalised Care is key at the University Hospitals Bristol and Weston
How have you used the What Matters to You approach? On What Matters to You? (WMTY) Day 2023 Robert Gordon University stage 1 nursing students carried out a survey. They spoke to over 1000 people, friends, family and people on… Read More »Robert Gordon University
Dundee Health & Social Care Partnership’s Psychiatry of Old Age service includes In-patient Services, Post Diagnostic Support Team (PDST), Community Teams (CMHTOP) and the Care Home Team (CHT). It is located in the Kingsway Care Centre in Dundee. These teams… Read More »Kingsway Care Centre Occupational Therapy Case Study
The Surgical Acute Frailty Team at Ninewells Hospital, in NHS Tayside, are making sure patients’ needs and wishes are discussed, acted upon and at the heart of what they do each day
The ALLIANCE’s Carer Voices project has produced a short film to highlight the What matters to you? values of person-centred approaches, active listening and fostering meaningful conversations within health and social care and beyond.
Ward staff acted quickly to source an iPad so that an elderly patient could connect with her family and beloved pet cat. This provided some comfort despite the restrictions on visiting during the pandemic.
A regular supply of local newspapers delivered to residents of rehabilitation centre has helped reduce their feelings of isolation, keeps their minds active and provides a welcome link with the outside world.
As an organisation continuing to deliver a service during the COVID-19 pandemic to women and children experiencing domestic abuse, Fife Women’s Aid has had to develop new ways of maintaining contact. It was important to ask people what was important to… Read More »How Fife Women’s Aid has adapted how it connects with those who need it during the COVID-19 pandemic
Six-year-old Rhys was admitted to the Royal Hospital for Children, Glasgow at the height of the COVID-19 pandemic in May 2020.
An intensive care doctor describes how technology allowed families to stay in contact with their loved ones despite COVID restrictions, helping to ensure patients did not have to spend their last days alone.